Browse the Markham Court frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check in time 2.00PM

Check out time 10.00AM

Please contact us if you would like to arrival earlier or leave later and we will do our best to accommodate.

Q: Do you require a security bond upon check-in?

Yes  a $200.00 security deposit will be preauthorised on all bookings. This will be held on your account up to 7 days after check out, this is for any extra cleaning, rubbish removal or damages that may occur. We will also need to see a valid driving licence or passport and a current credit card (not debit card) for security.  If you do not have a credit card we will require a $300 cash bond that will be returned on departure after an inspection of the apartment has been done.

Q: Is after hours check-in available?

We have an after hours service and guests are able to pick up the keys at any time when reception is closed. If you think you might be arriving after hours please contact us so we can email you after hour instructions.

Q: Can I have a late check-out?

Yes however late check outs cannot be guaranteed and are subject to availability this is a cost of $30 per hour after 10am. If you would like a later checkout please ask reception.

Q: When do I have to pay a deposit?

If you want to make a booking a $200 deposit is required to secure the apartment. Please note that over the Christmas and January holidays a $500 deposit is required.

Q: What are the reception hours?

Reception is open 8.30am - 4.30pm Monday - Friday

9.00am - 12.00 midday Saturday and Sunday

Reception is closed on public holidays.

Please be advised that you can arrive anytime as we have an after hours facility that allows you to check in when the reception is closed.

Q: Can I book theme park tickets at reception?

You can book all your Theme Park tickets at reception and we offer some GREAT deals.

We also have 24 hour facilities in reception that you can book your tickets for many events.

Please see Candice or Kat who can assist you with any booking for Theme Parks and shows

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

We have 500GB per day FREE Wireless Internet supplied to the resort by an outside provider. More is available at a cost.

Q: What facilities do you have?

Markham Court is in a great location and is in easy reach of all the great sights of the Gold Coast.

We have a lovely heated pool and Spa and 2 BBQ,s areas 

The beach is only a short walk away.

Free Secure Underground parking.

24 hour Gym available in the Oasis Centre (4 minutes walk)

Q: Is there car parking available?

Every Apartment has one FREE secure underground car space.  We have 2 vistors car spaces.

There is also free street parking available outside the resort.

Q: Is all linen provided?

Linen is provided in all the apartments.

Q: How often are the rooms serviced?

The Apartments are serviced for stays that are 7 nights or longer.

We can service your apartment for a small fee if you would like, but every apartment has a washing machine and dryer for your convenience

Q: Is the pool heated?

We have a lovely pool and Spa.

The spa is heated all year round.

The Swimming Pool is heated in the winter March - October or longer depending on the weather

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Location FAQ's

General information about our location.

Q: How close is Surfers Paradise & Broadbeach?

We are in the heart of Broadbeach, 2 minute walk to beautiful Kurrawa Beach and only 4 minutes walk away from the Gold Coast Convention Centre and Oasis Shopping Centre

We have the light rail system just a few minutes walk and Surfers Paradise is only one stop away (Trams operate every 7 minutes)

Q: Are there shops or restaurants nearby?

We are in  great location and have anything on our door step.

All the top restaurants are in Broadbeach and we are in walking distance from them.

We have 24hour convenience shops just a short walk away for all your needs.

Q: Is there public transport nearby?

We are in such a great location! The Light Rail System is just down the road. 

Bus stops are a 2 minute walk away to get to all the Theme Parks and Shopping Centres

You can get to all the Theme parks and the Shopping Malls

Q: What local attractions are in the area?

We are in a great location, a 4 minute walk to the main centre of Broadbeach and the Gold Coast Convention Centre.

The Theme Parks are close by and we have lots of Shopping Centres in the Gold Coast: Pacific Fair, Robina, Australia Fair and the outlet centre Harbour Town.

Jupiter's Casino and Draculas are in walking distance and Metricon Stadium and Skilled Park are only a short car ride away. There are also regular buses that go to these stadiums nearby. Carrara Markets are held every Saturday and Sunday and once a month Broadbeach has Art's and Craft's markets on the beach.

Q: How far away is the race track?

The Gold Coast Turf Club at Bundall, where the races is held is approximately a 10 minute taxi ride away.

Q: Where can I buy groceries locally?

There is a Woolworths in the Oasis Shopping Centre which is a 5 minute walk away. It is open until 10.00pm Mon- Sat and 8.00pm on a Sunday

On the Corner of Australia Avenue and the Gold Coast highway there is a 24-hour Caltex petrol station with a small shop where you can also purchase groceries. Next to the petrol station there is a 24-hour McDonald's. This is a 2 minute walk from Markham Court.

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